Worldwide delivery Typography

Our site offers free worldwide delivery under certain conditions. Delivery costs and times may depend on the country and delivery options chosen when finalizing your order.

You will find below the list of countries in which we deliver as well as the corresponding delivery conditions.

Choose your country:

Germany
Austria
France
USA

When will my products be shipped?

We ship all products within 2 business days. There may be occasional small delays during public holidays. But rest assured, we are committed to doing everything in our power to deliver your products to you on time and exceed your expectations.

How soon will I receive my products?

Typical lead times for free shipping are usually:

Europe: 12-20 business days
Asia: 15-35 business days
South America: 20-35 business days
Middle East: 20-35 business days

Shipping Confirmation

We will send you an order confirmation email once we have received your payment. Later, you will receive a second email confirming shipment of your order with tracking information. If for any reason you are having trouble receiving these emails, please contact us at [email protected].

How can I track my package ?

To track your package, simply click on the tracking link sent by email. You can also track your order by clicking on the link “track 17track”. You will need to enter your tracking number then click on the orange “TRACK” button.

Why is my tracking number not working?

The tracking link may not be operational within 48 hours of shipment. Indeed, after shipment of your package, it is processed by our carrier who will have to scan and enter the delivery information into the tracking system. There may be a delay between these analytics events and the availability of online tracking.

Can I change my delivery address after more than 48 hours following confirmation of my order?

We strongly recommend that you verify your delivery information before confirming your order. Once your order has been shipped and you have received your tracking number, we will no longer have control over it. It will be impossible for us to change your delivery address.

Commitment to quality service

FORGIVEN is committed to providing exceptional customer service and quality products. In the unlikely event that an item ordered is not available or we are unable to process your order, we will notify you by email to arrange a full refund or replacement.